Refund Policy

At ReservationTravelDesk, we know that travel plans don't always go as expected. This Refund Policy lays out how cancellations, refunds, and related charges work for flight bookings made through our website.

1. Flight Cancellation

Whether a booking qualifies for cancellation or a refund comes down to the airline's fare rules, ticket conditions, and the specific fare type purchased. Some fares allow refunds; others don't.

Looking to cancel a booking? Get in touch with our customer support team as early as you can. We'll check the relevant airline rules and walk you through any refund options or cancellation fees that apply.

2. Refund Eligibility

You may be eligible for a refund if:

• Your fare type allows for cancellation or a refund.
• The airline cancels or makes a significant change to the flight, subject to its own rules.
• Your ticket's terms explicitly include refund eligibility.
• You've met the required cancellation conditions and deadlines.

Tickets marked non-refundable typically stay that way, unless the airline or relevant regulations state otherwise.

3. Airline-Initiated Changes or Cancellations

When an airline cancels a flight, makes major changes, or otherwise disrupts your travel, you may be offered rebooking, travel credit, or a refund — the specifics depend on the airline's policy and applicable regulations.

ReservationTravelDesk will help guide you through the process, though the airline's fare rules ultimately determine the final refund amount and whether you qualify.

4. Refund Processing

Once your refund gets the green light, it still needs to be processed by the airline or ticketing provider. How long that takes can vary based on the airline, your payment method, and your bank or card issuer.

Refunds are typically returned to the original payment method used at booking.

5. Cancellation Charges and Service Fees

Where the booking terms allow it, things like airline cancellation penalties, fare differences, supplier charges, and service or processing fees may be subtracted from your refundable amount.

Non-refundable service fees stay non-refundable, unless we specify otherwise.

6. No-Show Policy

If a passenger skips canceling or modifying a booking before the deadline and simply doesn't travel, that booking may be marked a no-show. No-show penalties or restrictions can apply based on the airline's fare rules.

7. Special Circumstances

Situations like medical emergencies, bereavement, extreme weather, government restrictions, or other extraordinary events may fall under an airline's special policies. Supporting documents may be needed in these cases.

8. How to Request a Refund

Ready to request a cancellation or refund? Contact our customer support team with your booking details on hand. We'll go over the fare conditions that apply and let you know what options are available.

Keep in mind that submitting a request doesn't automatically mean it'll be approved — eligibility depends on the ticket, airline, and booking terms involved.

9. Important Notice

Every flight ticket comes with its own terms and conditions set by the airline and fare purchased. Refund rules can differ by airline, route, fare class, and ticket conditions, so it's worth reviewing the fare rules before you book.

ReservationTravelDesk reserves the right to update this Refund Policy when necessary to reflect changes in airline policies, applicable regulations, or our services.